Privacy Policy

Mythical Steeds, operating as MYTHICAL STEEDS LLC, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or interact with our services. This site was developed by Mythical Steeds as part of our dedication to transparency and data protection.

1. Information We Collect

We may collect the following categories of information when you visit our website, fill out a contact form, or engage our services. Personal information includes your full name, email address, phone number, company name, job title, billing address, and any additional details you provide through our contact forms or service inquiries. Technical information includes your IP address, browser type and version, operating system, referrer URL, device type, and browsing behavior on our site. Service-related information includes project requirements, technical specifications, communication history, and records of our engagement. We also collect analytics data such as pages visited, time spent on each page, click patterns, and interaction data to understand how our website is used and to improve the user experience.

2. How We Collect Information

We collect information through several channels. Direct collection occurs when you fill out forms on our website, send us emails, call our office, or communicate with us through any channel. Automatic collection happens through cookies, server logs, web beacons, and similar technologies when you browse our website. Third-party sources may include business partners, professional networks, public databases, and referrals from existing clients. We also collect information when you engage with our advertisements, social media profiles, or marketing materials.

3. How We Use Your Information

We use your information for the following purposes. To provide and maintain our computer systems design and integration services, including project planning, implementation, and support. To communicate with you about your inquiries, proposals, service updates, and project status. To process payments, send invoices, and manage billing for services rendered. To improve our website, services, and customer experience through analysis of usage patterns and feedback. To comply with legal obligations, including tax reporting, regulatory requirements, and lawful requests from authorities. To send marketing communications about our services, industry insights, and company updates, subject to your communication preferences. To detect, prevent, and address technical issues, security incidents, or fraudulent activity.

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds. Your consent, which you may withdraw at any time. The performance of a contract with you or to take steps at your request before entering into a contract. Compliance with legal obligations to which we are subject. Our legitimate interests in operating our business, maintaining our website, and providing our services, provided such interests are not overridden by your rights and interests.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our website, processing payments, managing communications, or delivering services. These providers are contractually bound to protect your information and use it only for the purposes we specify. We may disclose your information when required by law, court order, or government regulation, or to protect the rights, property, or safety of MYTHICAL STEEDS LLC, our clients, or others. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with notice provided where practical.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality, analyze traffic, and personalize your experience. Cookies are small text files stored on your device that help us recognize your browser and understand your preferences. We use essential cookies required for basic website operation, analytics cookies that help us understand how visitors interact with our site, and preference cookies that remember your settings for future visits. You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality but will not prevent you from contacting us or requesting services.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission using TLS protocols, secure server infrastructure, access controls and authentication procedures, regular security assessments, and employee training on data protection practices. While we strive to protect your information, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security but are committed to safeguarding your data to the best of our ability and will notify you of any data breach that affects your personal information as required by applicable law.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. The specific retention periods depend on the type of information and applicable regulatory requirements. General retention guidelines include: contact inquiries and proposal communications retained for three years from the date of last interaction; service records, project documentation, and billing information retained for seven years per tax and recordkeeping requirements; and analytics data retained for twenty-six months. When your information is no longer needed, we will securely delete or anonymize it. Data may be retained longer if required by law, court order, or regulatory obligation.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information. The right to access the personal data we hold about you and request a copy. The right to rectification of inaccurate or incomplete information. The right to deletion of your data subject to legal retention obligations. The right to restrict processing in certain circumstances. The right to data portability to receive your data in a structured, machine-readable format. The right to object to processing based on legitimate interests. The right to withdraw consent at any time where we rely on consent as a legal basis. The right to opt out of marketing communications by contacting us or using the unsubscribe link in our emails. To exercise any of these rights, please contact us using the details in Section 16 below. We will respond to your request within the timeframe required by applicable law, typically within thirty calendar days.

10. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act grants you specific rights regarding your personal information. You have the right to know what personal information we collect about you, the categories of sources from which it is collected, the business purpose for collecting it, and the categories of third parties with whom we share it. You have the right to request deletion of your personal information, subject to certain exceptions. We do not sell personal information, so no opt-out of sale is necessary. We will not discriminate against you for exercising any of your CCPA rights. To exercise your CCPA rights, please contact us using the information in Section 16. We will verify your identity before processing your request.

11. GDPR Rights (European Economic Area)

If you are located in the European Economic Area, the General Data Protection Regulation provides additional protections for your personal data. Our legal bases for processing your information include your consent, the performance of a contract with you, compliance with legal obligations, and our legitimate interests in operating our business. Under the GDPR, you have the right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent. You also have the right to lodge a complaint with your local data protection supervisory authority. To exercise your GDPR rights, please contact us using the information in Section 16.

12. International Data Transfers

Your information may be processed and stored in the United States and other countries where we or our service providers operate. If you are located outside the United States, your data may be transferred to and processed in the US. When such transfers occur, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, data processing agreements with our service providers, and other mechanisms recognized under applicable data protection law to ensure your information receives adequate protection.

13. Children's Privacy

Our services and this website are not directed to individuals under the age of sixteen. We do not knowingly collect, use, or disclose personal information from children. If we become aware that a child under sixteen has provided us with personal information without verifiable parental consent, we will take prompt steps to delete that information. Parents or guardians who believe their child has submitted personal information should contact us immediately using the details in Section 16.

14. Third-Party Links

Our website may contain links to third-party websites, platforms, or services that are not owned or controlled by MYTHICAL STEEDS LLC. We are not responsible for the privacy practices, security, or content of these third-party sites. We encourage you to review the privacy policies of any third-party website you visit before providing personal information.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs. Material changes will be posted on this page with an updated effective date. Where appropriate, we may provide additional notice through our website or direct communication. We encourage you to review this policy periodically for the latest information about our privacy practices. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

16. Contact Information